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Timezone issues

The meeting was booked for 10am, but it showed up at 4am on your calendar, or your guest saw a totally different time than you intended.

Symptom

  • You and your guest disagree on when the meeting is.
  • The calendar event lands several hours off the expected time.
  • Daylight-saving transitions cause every booking to shift by an hour.

Why it happens

  • The booking page timezone does not match your local timezone.
  • The guest's browser is reporting a wrong timezone (often the case on rented devices or VPNs).
  • You wrote weekly hours in your local time, but the page is configured for a different city.
  • Your write-to calendar's default timezone differs from your booking page timezone.

How to fix

  1. Open the page editor → Availability and set the timezone to the city you actually live or work in. Save.
  2. Open Google Calendar or Outlook settings and confirm the calendar timezone matches. If they differ, Outlook in particular will show the event at a converted time.
  3. Ask the guest to confirm their browser timezone (most operating systems show it under Date & Time settings). VPNs frequently report the exit-node timezone.
  4. If you travel, change the page timezone to your destination on arrival. Past bookings are unaffected; future slots reflect your new local time.
Always confirm in the guest's timezone
Confirmation emails show the time in the guest's timezone. If their email says 4pm UTC and your calendar says 6pm CET, both are correct, that is the same moment in two timezones.

Still not working?

Open with the exact booking time as you see it, as the guest sees it, and as it appears on the calendar event.